Reusable K-Cups, Water Filters & Paper Filters

FAQ

• Q: Question: How do I choose the right product for my coffee maker?

  A: Start by identifying your coffee maker’s brand and exact model. On each product page, check the Compatibility section to confirm it’s a match for your machine. If you own a Keurig, it’s especially important to identify your brewing system: some models use a single needle, while MultiStream brewers use multiple needles/ports (typically five). Different systems require different reusable cups and accessories, so verifying this before you buy helps ensure the right fit. Still not sure? Message us with your coffee maker model — we’ll be happy to help you choose the correct product.

• Q: Are your Reusable K-Cups compatible with all Keurig brewers?

  A: Not always. Keurig uses different brewing systems, so compatibility depends on your specific brewer line and model. We offer different reusable cups for different Keurig systems (for example, Keurig 1.0/2.0 vs. MultiStream brewers like K-Supreme and K-Slim). To confirm the right fit, please check the Compatibility section on the product page before ordering. If you’re unsure, send us your Keurig model and we’ll help you choose the correct option.

• Q: Any tips for the best taste (and to avoid grounds in the cup)?

  A: Use a medium grind, don’t overfill (leave a little space at the top), and level the coffee before brewing— a quick tap can help settle it evenly. For an extra-clean cup and faster cleanup, you can also use our disposable paper liners designed for reusable K-Cups.

• Q: How do I clean reusable filters? Are they dishwasher safe?

  A: Most of our reusable filters rinse clean in seconds under running water. For best results, empty the grounds and rinse the filter right after use. Many of our filters are also dishwasher-safe (typically on the top rack) — please check the product page details for your specific item to confirm care instructions.

• Q: What do water filters do, and how often should I replace them?

  A: Our charcoal water filters help reduce common impurities (like chlorine) to improve water quality and support a cleaner, better-tasting cup. As a general guideline, replace your filter about every 2 months or every 60 brews (whichever comes first)

• Q: Shipping & returns — what should I expect?

  A: Orders are processed in 3–5 business days. Standard delivery is typically 3–5 business days and is free within the U.S. We offer a 30-day return policy from the date you receive your item.